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Close up of hands tightening a gauge hose onto a valve beside copper refrigerant pipes and wiring

Illustrative stock photo.

In practice

When you need it

Water dripping from the indoor unit, warm air in cooling mode, ice on the pipes, a blinking light or error code, or a rattle that was not there last summer.

What you get

  • The first hour on site, included in the visit price
  • Tests on the wiring, the controls and the gas pressures
  • A written repair price for you to accept or decline
  • Drain pumps, sensors and fuses carried as stock
  • A note of the unit’s age and condition for your records

From £79, repair visit, first hour included.

Get a quote for this

How it goes

Three steps, start to finish

  1. Describe the fault

    Note the symptoms and any code on the display, and send a photo of the label on the side of the indoor unit if you can.

  2. Fault-finding visit

    Wiring, sensors, drain and gas pressures are tested in turn until the cause shows, then explained in plain words.

  3. Fix or order

    Common parts are fitted on the same visit. Anything else is ordered, and a second visit is set up once it arrives.

Questions

About repairs and fault finding

Why is my indoor unit dripping water?

Usually a blocked or sagging condensate drain, or a filter so dirty that the coil ices up and then thaws. Switch the unit off and keep water away from sockets until it is looked at.

Can I top up the gas myself?

No. In Great Britain only an engineer with an F-gas certificate may open the refrigerant circuit, and a unit that is short of gas has a leak that needs finding first.

Related

Or see how finished jobs are written up.

Sample jobs

Get a quote

Tell us about the room

Four short steps. We reply the same or next working day to arrange a fault-finding visit, £79 with the first hour included. Any repair is priced for you to agree first.

Quote request

What do you need?

Pick the closest. There is room for detail later.

The job
How many rooms or indoor units?
If you chose a service: Interested in a yearly plan? (optional)

Where is it, and when?

A postcode is enough for us to check the area.

The full postcode, or just the first part, such as SK4.

When would you like it done?

Where should we reply?

One way to reach you is enough. We use it only for this request.

Whichever you prefer.

A rough room size, the make of an existing unit or the code on its display. No payment details, please.

Check your request

Change anything before you send it.

The job
Rooms or units
Plan
Postcode
Timing
Name
Reply to
Note

Demo website: when you send this, nothing is sent and nothing is stored.

Next: where and when.

We reply to arrange the next step for your job. Nothing is booked until you have agreed a time with us.

Demo website: when you send this, nothing is sent and nothing is stored.

Thanks, we’ll be in touch.

Vanecroft will reply the same or next working day to arrange the next step for your job.

Nothing is booked until you have agreed a time with us.

Demo website: your request was not sent. Nothing was sent and nothing was stored.

Start another request
  1. 01We reply and arrange a fault-finding visit
  2. 02The cause found and explained in plain words
  3. 03A written repair price to accept or decline

Rather talk it through?

0161 496 0582 (call Vanecroft)

Monday to Friday 8am to 6pm · Saturday 9am to 1pm

Demo website

A fictional air conditioning business.

Vanecroft Air Conditioning is not a real business. Calls, emails and social links on this demo do not contact anyone, and the forms send and store nothing.

The number 0161 496 0582 comes from a range kept for drama, so it never connects. To see how a request works, use the form on the contact page.

Close note

Demo website

A fictional air conditioning business.

Vanecroft Air Conditioning is not a real business. Calls, emails and social links on this demo do not contact anyone, and nothing you type is sent or stored.

The number 0161 496 0582 comes from Ofcom’s range for drama, so it never connects. Quote requests are answered the same or next working day (sample).

Try the quote form